Contact Us
Need Any Help?
Chat with us below in the bottom right corner.
Phone: 10am - 8pm PST
STORE 1
Los Angeles Store
- Los Angeles, CA 90001
- (708) 983-4203
STORE 2
New York Store
- New York, NY 10001
- (708) 983-4203
STORE 3
Florida Store
- Miami, FL 33101
- (708) 983-4203
Frequest Asked Questions
Product
Do you offer any discounts or loyalty programs?
Absolutely! We offer various discounts and promotions throughout the year. Additionally, we have a loyalty program that rewards repeat customers with exclusive perks. Sign up for our newsletter to stay informed about our latest deals.
Are your products legal?
Yes, We Ship Buds fully complies with all applicable state and federal regulations. We ensure that our Cannabis & THCa flower meets legal standards at every step of the process. Please note that Cannabis & THCa is restricted in certain states, so be sure to check your local regulations.
Can I change my monthly subscription?
Yes. You can easily change your monthly subscription at anytime within your account. You can Add, Change or Remove items from your monthly subscription at any time.
What is We Ship Buds, and how does it work?
We Ship Buds is your digital bud-tender, a service that brings fresh, premium cannabis products to your door every month. Simply choose your preference for flower, vapes, edibles concentrates etc..., and we’ll handle the rest, ensuring you always have a consistent and hassle-free supply.
Do you test all your products with third-party labs?
Yes, all of our cannabis products undergo strict third-party lab testing to ensure the highest standards in potency, purity, and safety. We provide lab results for full transparency on each strain.
Orders
Do you offer any discounts or loyalty programs?
Absolutely! We offer various discounts and promotions throughout the year. Additionally, we have a loyalty program that rewards repeat customers with exclusive perks. Sign up for our newsletter to stay informed about our latest deals.
Can I track my order after it’s shipped?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the delivery progress and stay updated on the estimated arrival time.
What should I do if my order doesn’t arrive or there’s an issue?
If you experience any issues with your order, our customer service team is here to help. Please contact us with your order details, and we’ll work quickly to resolve the situation, whether that means tracking your order or issuing a replacement.
When my order ships is it discreet?
Yes, we understand the importance of privacy. All orders are packaged in discreet, odor-proof packaging with no indication of the contents to ensure your purchase remains private.
Can I change my monthly subscription?
Yes. You can easily change your monthly subscription at anytime within your account. You can Add, Change or Remove items from your monthly subscription at any time.
Payments
Can I change my monthly subscription?
Yes. You can easily change your monthly subscription at anytime within your account. You can Add, Change or Remove items from your monthly subscription at any time.
What is We Ship Buds, and how does it work?
We Ship Buds is your digital bud-tender, a service that brings fresh, premium cannabis products to your door every month. Simply choose your preference for flower, vapes, edibles concentrates etc..., and we’ll handle the rest, ensuring you always have a consistent and hassle-free supply.
What is your return policy?
All sales are final. If you have any questions please contact our customer service team for more information.