Frequently Asked Questions
Are your products legal?
Yes, We Ship Buds fully complies with all applicable state and federal regulations. We ensure that our Cannabis & THCa flower meets legal standards at every step of the process. Please note that Cannabis & THCa is restricted in certain states, so be sure to check your local regulations.
Can I change my monthly subscription?
Yes. You can easily change your monthly subscription at anytime within your account. You can Add, Change or Remove items from your monthly subscription at any time.
Can I modify or cancel my order after placing it?
Orders generally ship out within 1-3 business days. If you contact us before your item ships out we can absolutely change your order. If you have a subscription with us, changing your subscription is easy simply login into your account and easily Add Change or Remove items from your subscription.
Can I track my order after it’s shipped?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the delivery progress and stay updated on the estimated arrival time.
Do you offer any discounts or loyalty programs?
Absolutely! We offer various discounts and promotions throughout the year. Additionally, we have a loyalty program that rewards repeat customers with exclusive perks. Sign up for our newsletter to stay informed about our latest deals.
Do you test all your products with third-party labs?
Yes, all of our cannabis products undergo strict third-party lab testing to ensure the highest standards in potency, purity, and safety. We provide lab results for full transparency on each strain.
Still have questions?
Contact our customer service team. Chat Email Phone or Text.
What is We Ship Buds, and how does it work?
We Ship Buds is your digital bud-tender, a service that brings fresh, premium cannabis products to your door every month. Simply choose your preference for flower, vapes, edibles concentrates etc..., and we’ll handle the rest, ensuring you always have a consistent and hassle-free supply.
What is your return policy?
All sales are final. If you have any questions please contact our customer service team for more information.
What should I do if my order doesn’t arrive or there’s an issue?
If you experience any issues with your order, our customer service team is here to help. Please contact us with your order details, and we’ll work quickly to resolve the situation, whether that means tracking your order or issuing a replacement.
