Do you offer any discounts or loyalty programs?
Absolutely! We offer various discounts and promotions throughout the year. Additionally, we have a loyalty program that rewards repeat customers with exclusive perks. Sign up for our newsletter to stay informed about our latest deals.
Can I track my order after it’s shipped?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the delivery progress and stay updated on the estimated arrival time.
What should I do if my order doesn’t arrive or there’s an issue?
If you experience any issues with your order, our customer service team is here to help. Please contact us with your order details, and we’ll work quickly to resolve the situation, whether that means tracking your order or issuing a replacement.
When my order ships is it discreet?
Yes, we understand the importance of privacy. All orders are packaged in discreet, odor-proof packaging with no indication of the contents to ensure your purchase remains private.
Can I change my monthly subscription?
Yes. You can easily change your monthly subscription at anytime within your account. You can Add, Change or Remove items from your monthly subscription at any time.
What is We Ship Buds, and how does it work?
We Ship Buds is your digital bud-tender, a service that brings fresh, premium cannabis products to your door every month. Simply choose your preference for flower, vapes, edibles concentrates etc..., and we’ll handle the rest, ensuring you always have a consistent and hassle-free supply.
Can I modify or cancel my order after placing it?
Orders generally ship out within 1-3 business days. If you contact us before your item ships out we can absolutely change your order. If you have a subscription with us, changing your subscription is easy simply login into your account and easily Add Change or Remove items from your subscription.
Still have questions?
Contact our customer service team. Chat Email Phone or Text.
